Table of content
LingoHub is committed to transparency regarding how we process Customer Data. To support the delivery of the LingoHub Services, LingoHub may engage and use trusted data processors („Sub-Processors", as defined below) with access to certain Customer Data.
This page provides essential information about the identity, location, and role of each Sub-Processor we use.
Terms used on this page but not defined have the meaning outlined in our Terms of Service.
LingoHub Sub-Processors
LingoHub may use the following Sub-Processors to deliver the LingoHub Services to you:
Company Name | Services provided | Location |
Amazon Web Services, Inc. | Data storage | EU |
Intercom Inc. | In-web and email client messaging | USA |
Stripe, Inc. | Payment processing | EU |
Mailgun Technologies, Inc. | Email services | EU |
Google Analytics (Google Ireland Limited) | Web and application analytics services | EU* |
Google Workspace (Google Ireland Limited) | Internal and external communication, file storage, and collaboration | EU* |
Google Cloud Platform (Google Cloud EMEA Limited) | Cloud infrastructure and storage services | EU* |
Heroku (Salesforce, Inc.) | Application hosting and deployment platform | EU |
Sentry (Functional Software, Inc.) | Application monitoring and error tracking | EU |
*Data stored in EU regions; transfers to the USA under Standard Contractual Clauses (SCCs) are possible.
LingoHub feature-specific Sub-Processors
Company Name | Services provided | Location |
TextMaster (Acoload SAS) | Human translation services | EU |
AWS Bedrock | AI services | EU |
OpenAI LLC | AI services | USA |
DeepL GmbH | Machine translation services | EU |
Amazon Translate | Machine translation services | EU |
Google Translate (Google LLC) | Machine translation services | EU |
Microsoft Translate (Microsoft Corporation) | Cloud infrastructure and storage services | EU |
Additional Information
Before engaging any Sub-Processors, we perform due diligence to evaluate their privacy, security, and confidentiality practices.
As our business grows and our services evolve, the Sub-Processors we engage to deliver the best possible experience may also change.
We will update this page whenever we add or remove a Sub-Processor, or change how we use an existing one.
Please check this page frequently for the latest information. If you have any questions or concerns about a new Sub-Processor, please don't hesitate to contact our support team at support@lingohub.com.